How time tracking works in Tristiks Grow
Exactly what OneTrack, the desktop app, records, what it never records, and who can see it. No surprises for you, your team or your clients.
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What's tracked, and what isn't
Screenshots and activity come from the desktop app, and only while its timer is running. The web timer records time and nothing else.
What the desktop app records
- Your time, against the client, project and task you choose
- Screenshots at random moments in each capture window, covering every monitor
- An activity level for every ten minutes: how much of that time you used the keyboard or mouse
- Time you were away, which you choose to keep or discard
What it never records
- Anything while the timer is stopped or paused
- The keys you press or anything you type
- A log of the websites you visit
- Screenshots or activity for time tracked in the web timer
A tracked hour, step by step
- 1
You start the timer
In the desktop app or your browser. Both run the same clock, so a pause or stop in one reaches the other within seconds.
- 2
Time is counted in ten-minute slices
Each slice is saved the moment it ends, with its activity level, so closing the laptop never loses work already done.
- 3
Screenshots land at random moments
Inside each capture window you or your account owner chose, from every 5 to every 60 minutes.
- 4
Step away, and you're asked
After 3, 5, 10 or 15 minutes without keyboard or mouse input, the app asks whether to keep that time or discard it.
- 5
Offline, it keeps going
Time and captures wait on your computer and are sent when you're back online. Captures more than 72 hours old are dropped unsent.
- 6
You review your day
See your timeline and delete any capture you don't want kept; the time it covers comes off the timesheet with it.
Who can see your tracking
Screenshots and activity stay inside your account, shown only to the people allowed to see them.
You
Your own time, activity levels and screenshots, and you can delete any of your captures.
Your teammates
Their own activity only. Teammates can't open each other's screenshots.
The account owner
The whole team's days, with time, activity and screenshots, and sets each person's tracking rules.
Your clients
Nothing, unless you show them. Screenshots are never given a public link.
Who decides the settings
On your own account, the tracking preferences are yours: how often screenshots are taken, whether keyboard and mouse activity is recorded, and when you count as idle.
When you track for someone else's account, its owner can set the capture frequency, lock screenshots and activity on, set the idle time and require the desktop app. Those rules apply only while you track for that account.
Admin controls · Maya Chen
Screenshots
- FrequencyEvery 10 minutes
- Screenshots per period1 screenshot
Enforce in the desktop app
- ScreenshotsOn
- Keyboard activityOn
- Mouse activityOn
- Idle afterMember's choice
Your captures, your call
Screenshots stay in the account until they're deleted. Anyone can delete their own, and the time they cover comes off the timesheet, so a gap is a clear decision rather than a missing record.
When someone leaves an account, their captures are deleted 30 days later.
FAQ
Tracking questions, answered
Still have questions? Talk to our team.
Does Tristiks Grow record what I type?
No. The desktop app reads your computer's own record of when you last used the keyboard or mouse. It learns whether you were active, never which keys you pressed or what you wrote.
Does it track me when the timer is off?
No. Nothing is recorded while the timer is stopped or paused: no time, no screenshots and no activity.
Does it track the websites I visit?
No. It doesn't keep a list of websites or browsing history. A screenshot shows whatever was on screen at that moment.
Who can see my screenshots?
You, and the owner of the account you're tracking for. Other teammates can't open them, and screenshots are never given a public link.
What happens when I step away from my computer?
After the idle time you or your account owner chose (3, 5, 10 or 15 minutes), the app asks whether to keep the time you were away or discard it.
Can I delete a screenshot?
Yes. You can delete any of your own captures. The time it covers comes off the timesheet with it.
Do I need the desktop app?
Only for screenshots and activity levels. The web timer tracks time on its own, unless your account owner requires the desktop app.
Tracking your team can trust
Start a free 14-day trial and see exactly what's recorded, or book a demo and we'll walk you through the desktop app.