Security
Security and privacy at Tristiks
How Tristiks Grow keeps your screenshots, your clients' data and your payments in the right hands.
See exactly what's trackedScreenshots stay private
- Screenshots are never given a public link. Each one is shown only to people allowed to see it.
- Teammates see only their own activity and screenshots. The account owner sees the whole team.
- Your clients never see screenshots unless you show them.
You control your captures
- Anyone can delete their own captures, and the time they cover comes off the timesheet too.
- When someone leaves an account, their captures are deleted 30 days later.
Only what's needed is recorded
- Nothing is collected while the timer is stopped or paused.
- The desktop app never records keystrokes or what you type: it reads only when the keyboard or mouse was last used.
- It doesn't keep a log of the websites you visit.
Desktop apps connect safely
- A computer connects to your account through your browser sign-in, with a one-time link that expires after ten minutes.
- The app keeps its sign-in in your system's secure storage, such as the macOS keychain.
- Sign out in the desktop app and that computer stops syncing to your account.
Access is yours to decide
- Collaborators see only the clients and projects you share with them.
- Teammates can't change your branding, invoice defaults or imports unless you allow it.
- Deactivate a member to end their access at once.
Invoices and calendars
- When card and PayPal payments arrive (coming soon), clients will pay on Stripe's or PayPal's own pages, so card details will be entered there, not in Tristiks Grow.
- An invoice link shows the invoice, not your payment account details or who else it was sent to.
- Google Calendar access is read-only, and Tristiks Grow doesn't store your Google token.
FAQ
Security questions
Still have questions? Talk to our team.
Who can see my screenshots?
You, and the owner of the account you track for. Other teammates can't, and screenshots are never given a public link.
Does Tristiks Grow record my keystrokes?
No. The desktop app only reads when the keyboard or mouse was last used, never which keys were pressed.
Does Tristiks Grow see my clients' card details?
No. Tristiks Grow doesn't take card payments today. When card and PayPal payments arrive (coming soon), clients will pay on Stripe's or PayPal's own pages, and card details will be entered there.
What happens to my data when someone leaves my team?
Deactivate them to end their access. Their captures are deleted 30 days after they leave the account.
How do I report a security issue?
Email hello@tristiks.com with the details, and we'll get back to you.
Tracking your team can trust
Start a free 14-day trial and see for yourself, or book a demo and we'll walk you through privacy and access.